Returns & Refunds

Authenticity Guarantee

We ensure 100% authenticity of our products at Revlon.co.in, all our items are genuine and directly sourced/produced, which eliminates the chances of any counterfeit & frauds. If you have any concerns about the products authenticity of any items purchased from our website, please drop us an email on info@bplanka.com and we will be happy to address.

Return Policy

We accept returns of damaged, wrong and expired products within 7 days of the date of receipt, please drop us an email with images and stating the reason at info@bplanka.com and our team will get in touch and help till completion of the process.

Reverse pickup request will be assigned to concerned team in 28-48 hours and products will be picked up in 5-7 working days.

Such products can only be returned in their original packaging, in an unused and sealed condition. [Opened or used products will not be accepted as returns.]

Free gift (if any) received with the item ordered also needs to be returned along with the originally delivered product.

Refund Policy

Refunds are processed in 10-15 working days from the date of receipt of returned products.

For prepaid orders: Amount will be refunded back in credit card, debit card or net banking.

For COD orders: Paytm or account transfer will be used for refunding back the amount

Please note that Cash-on-Delivery charges and Shipping Charges (if applicable) are not refundable. 

Cancellation Policy

An order can be cancelled if it is in pending stage – Please drop us an email  at info@bplanka.com  with reasons for cancellations. Once request is accepted, you will be notified in 1-2 workings days about the cancellation, money will be refunded to you within 24-48 business hours after the cancellation request is duly processed by us.